Frequently Asked Questions

 

Individual and Couples Therapy

Where is your office located?

5225 N. Academy Blvd. Ste 105 Colorado Springs, CO 80918

We also offer online counseling within Colorado. All online counseling is via secure telehealth platforms. By appointment only- no walk ins accepted.

 

Do You Have Evening or Weekend Appointments?

We typically see clients from 8 am until 6 or 7 pm. Some of our therapists have evening and weekend appointment slots subject to availability.

Do you offer a free consultation?

Yes, we provide free 15-20 minute consultations via phone or videoconferencing to meet you and to discuss if we might be a good match. If not, we are more than happy to help you find your best fit.

What is your cancellation policy?

24 hours notice is required to cancel appointments without a fee, however, we prefer 48-72 hours notice when possible so I can offer the slot to someone in need. Late cancellations incur a $60 fee unless there is an emergency. Our no show fee is $120.

Do you take insurance?

We accept Medicaid, Medicare, Aetna, Cigna, Anthem/BCBS, Kaiser, Optum, and UHC.

EMDR Therapy

Can I do EMDR virtually?

YES! Our EMDR Therapists are trained and experienced in the virtual delivery of EMDR and no special equipment is needed on the client’s end. Just a good internet connection! We happy to talk with you more about how EMDR works in online counseling.

Will EMDR help me with my trauma?

EMDR has one of the highest effectiveness rates of any trauma focused therapy. Personally I have treated many clients with PTSD, anxiety, depression, body image concerns, and grief concerns with EMDR Therapy, and clients have experienced major successes.

How does EMDR work?

Please check out the ‘EMDR Therapy’ tab under ‘Services’ for more information. EMDR stands for Eye Movement Densensitization and Reprocessing and is used to treat many mental health concerns including PTSD and anxiety.

Do you offer EMDR in person?

Yes, in Colorado Springs! I own a beautiful new wireless kit. Clients in other cities in Colorado can receive EMDR virtually. 

Client Portal & Referral Form

Our fax number has changed to 719-434-9867

Contact The CC

If you'd like to get started with us, please fill out the form below and our administrative assistant Owen or one of our therapists will reach out to you within 24-48 business hours! We are available by appointment only for outpatient therapy appointments.

Would you prefer in person or virtual therapy?

What insurance carrier do you have?

P & F: (719) 357-7504

5225 N. Academy Blvd. Ste 105 Colorado Springs, CO 80918

intake@thecompassioncollaborative.com